Cancel Order Policy
Thank you for shopping with Gimsly. Please review the information below regarding order cancellations and order modifications.
ORDER CANCELLATION TIMEFRAME
Orders may be canceled within 24 hours of purchase.
After this 24-hour window, we are unable to support order cancellations, as orders may have already been processed or prepared for shipment.
REFUNDS FOR CANCELED ORDERS
If your cancellation request is approved within the eligible timeframe, you will receive a full refund to your original payment method. Refunds will be processed within 10 days, depending on your payment provider.
ORDER CHANGES
If you need to update or correct your order details, such as your shipping address or contact information, please contact us as soon as possible after placing your order.
We will make every effort to assist you, but changes cannot be guaranteed once the order has entered processing.
CONTACT INFORMATION
If you have questions about canceling or modifying your order, please contact us using the details below:
- Email: support@gimsly.com