Privacy policy

Effective Date: February 25, 2026

Gimsly operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a secure and convenient shopping experience for home furniture products. Our store is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact details such as your name, billing address, shipping address, phone number, and email address
Financial and payment information such as transaction details, payment confirmations, and payment method data (processed securely by third-party payment providers)
Account information including login credentials, preferences, and settings
Transaction information including furniture products viewed, added to cart, purchased, returned, canceled, or replaced
Communications with us, including customer support inquiries and correspondence
Device and technical information such as IP address, browser type, and network details
Usage information related to how you interact with and navigate the Services

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you browse or interact with the Services
From service providers who assist us with payment processing, order fulfillment, shipping, analytics, or customer support
From third-party partners, where permitted by applicable law

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

To provide, operate, and improve the Services, including processing furniture orders, arranging shipping, managing returns and refunds, and maintaining your account
To personalize your shopping experience, such as remembering your preferences or recommending relevant furniture products
Marketing and promotional communications, including emails or advertisements, where permitted by law
Security and fraud prevention, including protecting transactions and preventing unauthorized or illegal activity
Communication, such as sending order confirmations, shipping notifications, service updates, and responding to inquiries
Legal and compliance purposes, including complying with applicable laws and enforcing our policies

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information in the following circumstances:

With Shopify and trusted service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping, IT services, analytics, and customer support
With marketing and advertising partners, where permitted, to provide relevant advertisements
When required by law, legal process, or to protect our rights, property, or safety
In connection with a business transaction such as a merger, acquisition, or sale of assets

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. Shopify collects and processes personal information as necessary to provide and improve the Services. Information submitted through the Services may be transferred to and processed in countries outside your place of residence.

To learn more about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.

CHILDREN’S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

SECURITY AND RETENTION OF YOUR INFORMATION

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Any information you transmit to us is done at your own risk. We recommend that you avoid sharing sensitive information through unsecured channels.

We retain personal information only for as long as necessary to:

Provide and maintain the Services
Fulfill the purposes described in this Privacy Policy
Comply with legal, accounting, or regulatory obligations
Resolve disputes and enforce our agreements

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it in accordance with applicable laws.

YOUR RIGHTS AND CHOICES

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

Right to Access / Know: Request access to the personal information we hold about you
Right to Correct: Request correction of inaccurate or incomplete personal information
Right to Delete: Request deletion of your personal information, subject to legal exceptions
Right to Data Portability: Request a copy of your personal information or its transfer to another provider, where applicable
Right to Opt Out of Sale or Sharing for Targeted Advertising, where permitted by law
Managing Communication Preferences: Opt out of marketing emails at any time using the unsubscribe link provided

You may exercise your rights by contacting us using the information below. We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.